Legal Center

Terms of Service

1. The Service

My Trader Pro provides educational software for trading performance management: journaling, analytics, risk calculation, behavioral scoring, market-structure detection and backtesting tools (the "Service"). The Service is provided on a subscription basis through mytraderpro.com.

2. Accounts & Eligibility

You must be at least 18 years old and able to form a binding contract. You are responsible for safeguarding your login credentials and for all activity under your account. Accounts are personal: one login per member. Account sharing, credential resale, or simultaneous multi-party use is prohibited and grounds for termination without refund beyond the guarantee window.

3. Subscriptions & Billing

Memberships bill in advance on a recurring monthly basis at the tier price displayed at checkout, processed by our payment providers (e.g., Stripe). Your subscription renews automatically until cancelled. You may cancel at any time from your Account page; cancellation stops future renewals and access continues through the end of the paid period. Prices may change with at least 30 days' notice; changes never apply retroactively to a period you have already paid.

4. Refunds

All plans carry the 30-day money-back guarantee described in our Refund Policy, which forms part of these Terms.

5. Intellectual Property & Trade Secrets

The Service — including the FVG Radar™, TiltGuard™, LicenseLadder™, EdgePulse™ and ProfitCone™ engines, their underlying rules, formulas, trigger conditions, grading logic, code, design and content — is the exclusive property of MTP and is protected by copyright, trademark and trade-secret law. Your membership grants a personal, non-exclusive, non-transferable licence to use the Service. You agree not to copy, reverse-engineer, decompile, scrape, extract, resell, white-label, publicly disclose, or create derivative works from any part of the Service or its proprietary methodology. Your own trading data is yours; the engines that analyze it are ours.

6. Acceptable Use

You will not: misuse or overload the Service; attempt unauthorized access; use the Service for unlawful activity; upload malicious code; or misrepresent the Service's outputs as guarantees of trading performance to any third party.

7. Testimonials & Community

If you submit a testimonial or results, you grant us a licence to display it with your first name and country unless you request otherwise in writing, and you represent that it is truthful and reflects your genuine experience. We never pay for favorable testimonials; discounted or free access provided to testers is always disclosed where the testimonial appears.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR UNINTERRUPTED AVAILABILITY. ANALYTICS, GRADES, BACKTESTS AND SIGNAL STATES ARE STATISTICAL TOOLS DERIVED FROM DATA YOU SUPPLY AND FROM HISTORICAL INFORMATION; THEY DO NOT PREDICT FUTURE MARKET BEHAVIOR.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MTP AND ITS OWNERS, EMPLOYEES AND AGENTS SHALL NOT BE LIABLE FOR ANY TRADING LOSSES, LOST PROFITS, OR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR AGGREGATE LIABILITY FOR ANY CLAIM IS LIMITED TO THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Termination

We may suspend or terminate accounts that violate these Terms, with notice where practicable. Upon termination you may export your trading data for 30 days, after which it may be deleted.

11. Governing Law & Disputes

These Terms are governed by the laws of [STATE/COUNTRY]. Disputes will first be attempted in good faith negotiation; unresolved disputes shall be resolved in the courts of [VENUE], unless applicable consumer law provides otherwise.

12. Changes

We may update these Terms; material changes will be announced by email or in-portal notice at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

Privacy Policy

1. What we collect

• Account data — name, email, username, hashed password, membership tier and billing status.
• Payment data — processed entirely by our payment processor (Stripe). We never see or store your full card number.
• Portal data — the trading journal entries, settings, and imported price data you save to your account so it can sync across your devices. This data belongs to you.
• Usage data — sync timestamps, and standard server logs (IP address, browser type) for security and performance.

2. How we use it

To operate your account and sync your portal; to process payments and prevent fraud; to provide support; to send service emails (renewals, receipts, material changes); and — in anonymous, aggregated form only — to compute platform-level statistics such as total trades logged by all members. We do not sell your personal data. We do not share your individual trading data with anyone, ever, except as required by law.

3. Marketing aggregates

Platform statistics used publicly (e.g., "members have logged 40,000 trades") are computed from aggregate counters across all accounts and can never be traced to an individual member.

4. Third parties

We use a small set of processors to run the Service: our hosting provider, Stripe (payments), and our email delivery provider. Each receives only the data required for its function and is bound by its own privacy obligations.

5. Cookies

We use strictly-necessary cookies for login sessions and security. Analytics cookies, if introduced, will be disclosed here and consent obtained where required.

6. Your rights

You may access, export, correct, or delete your personal data. Delete your journal data yourself at any time from the portal ("Full reset"), export it with one click, or email [CONTACT EMAIL] to request full account deletion. EU/UK residents have rights under GDPR (access, rectification, erasure, portability, objection); California residents have rights under CCPA/CPRA. We honor verified requests within 30 days.

7. Retention & security

Account and portal data are retained while your account is active and for up to 30 days after termination, then deleted or irreversibly anonymized. Data is transmitted over TLS and stored on access-controlled infrastructure. No system is perfectly secure; notify us immediately of any suspected breach of your account.

8. Children

The Service is not directed at anyone under 18 and we do not knowingly collect their data.

Refund Policy

How it works

• Applies to your first subscription payment on any tier, once per customer.
• Email [CONTACT EMAIL] from your account email within 30 days of the first charge. That's the entire process.
• Refunds are issued to the original payment method within 5–10 business days. Access ends when the refund is issued.

Renewals & cancellations

Renewal payments are not automatically refundable, because you can cancel any time from your Account page before a renewal bills. If a renewal charged when you intended to cancel, contact us within 7 days and we'll make it right.

Discounted & free accounts

Promotional, discounted and tester accounts enjoy the same cancellation rights; refunds apply to the amount actually paid.

Chargebacks

Please contact us before disputing a charge with your bank — we resolve virtually everything faster than a chargeback does. Accounts with fraudulent chargebacks are permanently closed.

Risk Disclosure

No investment advice

My Trader Pro is an educational and performance-analytics tool. Nothing on this website or inside the member portal — including radar states, grades, gates, scores, backtest results, or any other output — is investment advice, a recommendation, or a solicitation to trade. We do not know your personal financial situation. Consult a licensed financial professional before making investment decisions.

Hypothetical & backtested performance

Performance figures displayed on this website are generated by the platform's backtesting engine applied to historical market data, net of modeled costs. HYPOTHETICAL PERFORMANCE RESULTS HAVE MANY INHERENT LIMITATIONS. THEY ARE PREPARED WITH THE BENEFIT OF HINDSIGHT, DO NOT INVOLVE FINANCIAL RISK, AND DO NOT ACCOUNT FOR ALL REAL-MARKET FACTORS SUCH AS VARIABLE SPREADS, SLIPPAGE, LIQUIDITY, OR THE PSYCHOLOGICAL PRESSURE OF ACTUAL TRADING. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFITS OR LOSSES SIMILAR TO THOSE SHOWN. PAST PERFORMANCE, ACTUAL OR BACKTESTED, IS NOT INDICATIVE OF FUTURE RESULTS.

Testimonials

Any testimonials reflect individual experiences and are not typical results; most traders lose money. Testers who received free or discounted access are identified as such wherever their statements appear.

Prop-firm & broker relationships

My Trader Pro is independent and is not affiliated with, endorsed by, or acting for any broker or proprietary trading firm. Compliance with your broker's or prop firm's rules is your responsibility.

Your responsibility

By using the Service you acknowledge that you understand these risks, that all trading decisions and their outcomes are exclusively your own, and that MTP bears no liability for your trading results.